Anonymous
map-marker Charlotte, North Carolina

How do we feel about a class action lawsuit?

They fired our repairman for doing solid work, WHILE HE WAS MID JOB! Not to mention they lied to us and delivered the wrong home. Did we know the place was a viper pit from top to bottom? Funny that they have Jesus music playing in the office at all times.
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User's recommendation: Don’t

1 comment
Guest

after literately just buying a home from them I would love to sue them. the damage is beyond acceptable.

and for the price I expected more. leaks are all throughout the home. and our cabinets are falling apart.

our 200k home looks like it should be a 80k home. I am more than disappointed

Jaques Ldv

To let the buyer of middle GA beware of customer service at Wayne Frier homes of Byron as they are all unprofessional.

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The sales lady gave us a multiple list of things to accomplished to build this home that should be taken care in a short time so we can move right away. We did not know until we bought this home that we were the one to do it!

The first list was to get a permit and according to this sales lady it will take only a day BUT it took 14 days to get. The sales lady kept on telling us that the home will be dropped at the property in a specific day but it took LONGER! The people who were responsible to dropped the home did not level it so the whole home was a MESS from the walls outside to the wall inside the house were corrugated. The door won't SHUT, most of the windows were CROOKED including the trimmed, the ceiling has a round STAINED at the living room, the ceiling paneling was SCRAPED and HANGING in one of the bathroom.

There was a LEAK somewhere along the pipes that made the flooring outside that looked like a baloon with water. With all these issues that we encountered from the saleslady to the manager and to the other sales man of Wayne Frier, there were no help or action that we received. They ALL move slower than TURTLES. They all point to other person when you talked to the other.

Just like you were talking to a newly hired workers!

So, my advice to all the buyers of middle Georgians. Go to other mobile home sites so you won't be disappointed!

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Preferred solution: Half price of the mobile home! We lose time, effort and money.

User's recommendation: STAY AWAY FROM WAYNE FRIER HOMES OF BYRON!

1 comment
Guest

I agree stay away from this place. I can't write all the things that are wrong with our home trying to get them to come fix things is like not happening and live oak homes is worse

Kristin A Ult

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Verified Reviewer

Bad business

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Original review Jun 14, 2023
We were not happy with the way our personal experience with this dealership was going, it started great, but then we hope to give a good review. We're hoping that this business transaction gets better quick. Updated Elliott got the drain field and septic in today! Maybe they actually can get this done! I'd love to update review with 5 stars! Crossing fingers!
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Preferred solution: Completed work before house us placed. Closed on loan 2 months ago. They got money and have done nothing to get septic well and drain field. Now want yo dump house suddenly before septic and well.

User's recommendation: Go elsewhere

Anonymous
map-marker Live Oak, Florida

Ignored by Chris pashall and lied to continually

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He sold me a house. Lied about the price.

Put on my land and charged 6,400.00 for improvements that already existed like water septic and electric. Charged all that money for hook up which I found out on my cost around $1000.00 to $1,500.00 and won't provide a broken down list for each item. Was improperly installed in 2018 provided an engineering report from my insurance co. Stating so and started sinking on one side after 10 months of living there.

Which caused problems ever since with the air conditioning leaking. Lied about how old air unit was. Come to find out it had a leaking coil pan. Have had to live in a toxic smell which has made me sick.

I wrote him a letter my lawyer advised me on. Saying that he had to fix it and level it and the fl statues have been extended. He got the letter from me explaining this He finally came in June of this year. Hasn't called back to talk about it since.

I called him Monday the 12th of September.. He said he would buy it back. But then said I should hold out for more money. But I thought about it and called back for him to buy it.

He said he would check into it again before he committed to a decision on that day or the next Tuesday. He never called back. I called them. No answer that day.

Called Wednesday, again no answer to my call. The walls have cracks and spaces in them where roaches and insects are invading making me pay for costly insects sprays every month. Spaces behind kitchen cabinets. Have had to continuously caulk and repair behind fridge and stove.

Refrigerator always breaking down and freezer. Ice maker doesn't work. Dishwasher stopped working one week into living there. Always taking care of other customers instead of me.

Baseboards are falling apart, looks like there made if cardboard. This experience has been a living nightmare day in and day out for four years and still no answer. My mortgage company is about to take my home if I don't come up with $482.78 by the 30th of September. They have been nice in working with me.

I've applied for mortgage assistance on 9-12-2022. But they help may not make it to me by that time. I'm hoping they will let me wait till the 3rd of October to pay additional $682.78. then owing $482.78 with help from a mortgage relief program.

I'm in the process of selling and want to leave this mess behind. I feel I have been played over and over again by this man. Unwilling to help me in a timely matter. The morgage went up from $639.95 to $652.35 in July.

Then the morgage company 21st Morgan paid twice for the flood insurance and saying I owe now $682.78 from now on. Saying due to escrow shortage of $27.43. paying$164.60 now. Charging $518.18 a month for p,&I and adding $440.00 for ajusted flood insurance which I only approved for $428.00.

which is being ajusted. Plus adding in their own estimate of taxes of 434.88 now when the tax bill isn't due till November of 2022 which I received a letter for the taxes estimated to be only$119.37 for proposed Budget change. Making the payment from now on to be $682.78. a difference of $42.83.

but sty listing in their projections for coming year of still only taking out $137.17 a month for escrow. So I ask why am I paying a shortage amount in escrow if there still keeping it the same as always. And why are they estimating so high on the taxes. When there not due till November.

And making me pay a higher amount for the morgage companies mistake in paying a double fee on the flood insurance. I'm having a very hard time trying to figure out why a company that Chris says has been in business for almost ,30 years would take so long to help me fix the problem and took four years to be heard. And all of a sudden the morgage company now since I contacted Chris pashall about this in June is seeming to make it more difficult for me to get caught up. Because I got short one month because of having to pay for repairs and items to prevent the insects from evading my bed and aren't even able to sleep in it.

And now no air conditioning in 90 degree whether living in an oven of heat. That even the oven has roaches living in it. And under the counter tops. That I have to caulk up.

That no one seems to care if understand the issue at hand and Chris pashall saying it's not as bad as you think. The morgage company has been understanding up till now. And am hoping they can hold on and not force me into forclosure and leave.me homeless on the street with no options to even wait for me to find a buyer. Which Chris pashall said he would by back.

Even Wayne frier in live oak was considering. But had passed. Is this a play of greed. And to bad for your luck kind of plot or a company that sticks to it's word to sell a quality home as they say.

What nis the answer I ask. Is anyone going to answer my call on Friday the 16th of September. or are you all working to together to make me homeless just because I wrote a letter to finally get results that I have been waiting for, for four years which should have been solved in May of 2019. Should I say more and mention the skirting also that was never fixed.

The back siding was but came back to fix skirting was there for 15minutes. Said he'd be back and had never been here since. I want results now and I mean now an answer by Friday. I believe I should be a priority and find someone else to do your touring of new customers.

And stop making me wait around till I lose my home and have to walk away penny less while you and the morgage company benefit from your own mistakes. I have been abused mentality and physically by the man that use to share this home. And now suffering mentally from this *** if being ignored by a man who sold me a house and says oh well you signed the papers. Oh yes that's right I did.

But please I deserve some respect in this matter to make sure I come out of this mentally and physically whole and am depending on a company I trusted for a decent home to live in after the first one on my land burnt down for help and I am putting my trust in you and God to please make this right by your company and in God's name so you can prove that your company can be trusted and your employees really do care about the people they sell houses to. Because I was looking on the rating's of this company and it's not looking as good as it should be. Maybe I should have been more careful in my decisions and bought a home from Jacob in live oak instead. And josh.

We were nice enough to come take a look and thinking about helping who was told by Curtis of style crest when he came and witnessed what I had been going threw and took the time out of his life to try and help me. Hopefully if we can all come together and help each other with God's help I can be happy again and smile and walk out alive of this *** I've been living in.

Thank you . Victoria j Sumner Sumner

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User's recommendation: Look out. Really pay attention at closing

Elisa P Oac

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Verified Reviewer
| map-marker Glen Saint Mary, Florida

Unsatisfied and without answers.

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We started our paperwork for a new home with one salesman (Chris). We had everything ready for closing within 3 weeks.

It then took more than 2 months to go to close (and 6 months for delivery). At that time we learned our sales rep was no longer with them. We closed anyways. Once our home was set up on property we could not reach anyone for any assistance.

We kept being told Jarod would call and he wouln't. We had to schedule our own final inspection with the county twice. It didn't pass the initial inspection. We had to contact the electric company to have the new power ran.

Though we were told during the sale all of this was included in the sale of our home. The setup was done HORRIBLY. The ground wasn't given time to settle after 10 loads of dirt was brought it. The floor in every room has loud squeeking settling noises when walked across.

The outside siding is lifting in places. The interior molding was only nailed down in the middle. So the ends are poking out. Only two interior doors properly close.

The hall toilet was leaking water all around the bottom. There was NO wax ring. The incoming water lines weren't fully connected to the faucets causing leaking into sink cabinets. There are two razor gashes on the walls in corners.

The ceiling has random plaster blotches in several rooms. There is a linoleum burn where the floor was seamed in the master bath. The master shower wasn't siliconed at all and leaked. Therr has just been issues after issue.

They didn't ever come do the final walk through and haven't returned any calls since the closing.

I would NEVER EVER recommend this place for a home. Unless you want a brand new fixer upper.

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Pros:
  • Closed fast original salesman was wondeful while he was there
Cons:
  • Home has many issues no

Preferred solution: Let the company propose a solution

User's recommendation: Look for another place to purchase your home.

Mary J Jim

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Verified Reviewer
| map-marker Macclenny, Florida

They do not stand behind there product

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Bill is just worthless, Jared is a downright liar. We purchase a NEW home not a used home, There is so much damage in the house, and they tell us to not call them about the damage.

The stove fell over in the move it does not work. Roof leaks. Fridge doors are damaged and do not close as they should. The flooring in both bathrooms do not even meet up with the walls, the tacked that down.

There is no trim in any of the bedrooms. Carpet is not even stretched out its all rippled. Front door and back door do not close properly. All inside door are crooked.

Kitchen cabinets do not close all the drawers are crooked. Paint in like a child painted the walls. They did not caulk anything. The list goes on and on but they refuse to do anything.

Jared told me not to call them as I give him a bad day every time I call. I have a bad day every day I see all this damage and they refuse to help.

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Loss:
$149
Cons:
  • Useless and refuse to stand by there mobile homes they sell
  • Work still not done and we are not happy with it
  • Are crooks

Preferred solution: Let the company propose a solution

User's recommendation: Go else where all they want is your money, when they have that they are no help.

Lowell B Jix
map-marker Jacksonville, Florida

A undependable company

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I was foolish enough to believe what Jarad Martin told me. It took over 10 weeks for them to tear down my old home and set up the new one. Some weeks no work was done. It did not pass inspection the first time. All they told me was a bunch of lies and they cost me a lot of money for hotel fees for my family. Do not believe what they tell you.
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Preferred solution: Apology

User's recommendation: buy any where else

Anonymous
map-marker Palatka, Florida

Dont buy from them

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This is the most unorganized place I have ever dealt with, my in laws bought a trailer back in August got delivered to land in Sept, and it's still not set up right. Cant get it to pass inspection and everyone blames someone else for the problems, these are elderly people and have already made first payment and still not living in it. The manufacturer in Georgia are the only ones that seem to be trying to help. There's a big Gap in the roof where the trailer is not even put together, wrong refrigerator, holes in the walls, trailer not level, and that's only a few problems DON'T BUY FROM THEM unless you have lots of time to spend on the phone with them trying to get something done
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Preferred solution: Let the company propose a solution

User's recommendation: dont buy

Anonymous
map-marker High Springs, Florida

Unsatisfied customer

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Going on a year and a half. Still no heat / ac in master bedroom. Front door can only be used periodically. NEVER fixed the carpet. Crappie work on siding/skirting. So many promises and so many no shows. stay clear.
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User's recommendation: Stay clear! It is all about the sale and not about the customer.

Kevinb B
map-marker Miami, Florida

They are trash

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Let me tell you I bought my home in 2017 from Jared and lets see where do I start he is a joke the place is a joke and they are telling me that my place is only warranty for one year so lets see three years later my roof has several leaks my windows leak into the walls and my ac unit has to be replace inside and out side because its junk not to forget about all the trim work that was broke when they put the home on my land none of thats fixed so I would not recommend this place for anything unless you want to be lied to all they do is make the money and forget who you are as the customer they dont care after they get there money they suck

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Loss:
$20000

Preferred solution: Let the company propose a solution

User's recommendation: *** no I would not

2 comments
Kerryann Gzv

Please contact me at hixmisty@***.com as our home is still not set up as well. I would love to talk and find some way to promptly make them provide services and the product we actually purchased.

Guest

Thank you for your honesty

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WAYNE C Jrb

Very dis satisfied with the process and the sales men

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poor service out of home longer than expected just a very bad experience buying this home it has been terrifying for my family
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Loss:
$5

Preferred solution: Price reduction

User's recommendation: i will not refer anyone to by from them

Anonymous
map-marker Miami, Florida

Got lousey mobile home, set-up

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my experience has been horrible, the mobile home, set up have deficiencies, damage.
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User's recommendation: stay clear

Anonymous
map-marker Orlando, Florida

Chiefland dealer

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Horrible experience. Crude and run employees. Showed no interest to myself as a paying customers. They want a deposit of 5 thousand dollars up front before they would lift a finger. Disgraceful dealership
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User's recommendation: Don't go to Wynn fryer chiefland.

Sam F Aet
map-marker Clermont, Florida

Run forest run Randy Box is a joke

The most unprofessional group of people I have ever dealt with they want your money and service is not a part of the deal Randy is a smooth talker don’t be fooled he is all about money and not the customer he is full of BS
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Reason of review:
Unprofessional
1 comment
Guest

I totally agree with you gave them 1500 deposit, to needing 2000 more for poor appraisal to now needing 7000 more for what county wants done. Nope left found something better and bigger.

Phyllis G Qrz

Do not stand behind repairs

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I purchased home 01/02/19 today is 09/10/19 I had 55 repairs documented they repaired 5 total I just let all slide but needed front repaired (they replaced door but did not install it right is not flush with wall carpet still not repaired refused to level door carpet damaged by contractor still not repaired filing with small claims today
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Cons:
  • Any part of this companys product or service
  • Work still not done and we are not happy with it
  • Sales people
Reason of review:
Damaged poor customer service and not fixing the damage
Valerie S Akq
map-marker Byron, Georgia

Nightmare

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I bought a lot model - it has been a nightmare since signed the papers - septic lines on top the ground - water lines still not run - roof leaking - two colors of shingles - shelves missing in kitchen - holes knocked in walls - found two different colors - caulking used to fill gaps when ran out of supplies to attach - cracked siding - no facet when home put together - fuse box doesn’t have cover - doors won’t close - the list goes on and only get the run around - have even called corporate and get we forwarded your concerns - but no one will take action , step forward and fix the 26 pages of problems Update - don’t be fooled They will be great till they get their money then they are gone / have made verbal and written promises and has not followed through - will not answer calls (they have caller ID) or return calls or emails Still working to get in home Has cost be over $5000 since installed to hire private contractors to finish what they stated was included We pulled our own permits- their job They charge FHA inspection fees and my loan is not FHA Don’t expect any good once they get their money Corporate office would not help - Jeff Frier - owner was informed of problems and refused to look into any of it
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Reason of review:
Bad quality

About

Summary

Wayne Frier Homes is Tallahass's locally owned and operated manufactured home dealer which has access to a wide selection of land in all of North Florida and South Georgia. The company provides its customers with land home packages. It has a huge inventory of pre-owned homes on land, which are ready for immediate move-in. Whether a client wants a new home on land, a home only deal or a preowned home on an acerage, Wayne Frier Homes is intended to make it happen. Wayne Frier Homes handles: Permits, Well, Septic, Land Clearing, Power Poles, Delivery and Set up. It also offers: Furniture upgrades, Decks and Porches, Trim upgrades as well as Energy Star Washer, Dryers, and Refrigerators.Wayne Frier Homes is based in Midway, FL.

Wayne Frier Homes reviews and complaints

Wayne Frier Homes is ranked 107 out of 366 in Home Builders category

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USA

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